1. What We Collect & How We Use It
We collect information you provide directly (name, email, address, phone, payment details, account info, and content from forms, surveys, reviews, or customer support) and automatically collected data (IP address, browsing behavior, cookies, etc.). We use this information to process orders, provide customer support, send transactional and marketing communications, improve our website, prevent fraud, and comply with legal obligations. We never sell your personal information.
2. Marketing Communications & Cookies
You may opt in to receive marketing emails or texts — you can unsubscribe at any time (click “Unsubscribe” in emails or reply STOP to texts). Cookies help personalize your experience; you can manage them through your browser settings — disabling may affect some functionality. We use analytics tools from Google and Microsoft to optimize our site and implement cookie consent controls.
3. Information Sharing & Disclosure
We share information only when necessary — with payment processors, shipping carriers, analytics and advertising partners (on an anonymized basis), or when required by law. We do not rent or sell your personal information.
4. Data Security & Retention
We take reasonable measures to protect your information, but no system is 100% secure. We retain data only as long as needed, then securely delete or anonymize it.
5. Your Rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or opt out of marketing communications. To make a request, email [email protected] with “Privacy Request” in the subject line.
6. Other Important Information
Our website is not intended for children under 13. Our servers are based in the U.S. — by using our Services, you consent to data transfer. Referral credits have no cash value. This Policy may be updated periodically; significant changes will be posted on our website.